Switzerland

All Estimated delivery time frames shown may vary and do not include weekends, holidays, or unforeseen shipping delays. Please allow 1-2 days for your order to be processed, packed, and shipped.

FedEx International

• Estimated delivery in 3 to 7 business days
• $36.74 flat rate shipping up to 3.60 lbs.
• Full tracking available
• No delivery to PO Box addresses
• 8.1% Value Added Tax (VAT) applied at checkout
• Shipping Rate includes 8.1% VAT tax
• No additional duty or tax due at delivery
• Delivery by FedEx

Address Notice:

Effective January 1, 2020, shipments to the municipality of Campione d’Italia can no longer be addressed to the country Switzerland and postal code 6911. To ensure successful delivery, you are now required to select Italy as the country and use the postal code 22061. Orders shipped with the outdated country and postal code address are subject to customs rejection and return.

All Estimated delivery time frames shown may vary and do not include weekends, holidays, or unforeseen shipping delays. Please allow 1-2 days for your order to be processed, packed, and shipped.

Please visit our International Shipping page for information on:

• International Payment Methods
• Address Errors
• Customer Refusal
• Customs Seizure
• Restricted Items
• Refund Policy
• Package Loss
• Third Party Shippers & Freight Forwarding
• Fraud
• Terms & Conditions of Sale
• Terms of Use
• International Ordering Disclaimer

Items sold at Vitacost.com are intended for personal use. Please confirm with your local customs office that the items you intend to order are allowed for import and whether any additional licenses or permits are required. While we do our best to prevent products from shipping to countries where specific products or ingredients are prohibited, regulations change constantly and we cannot guarantee that our restriction information is always up to date. For specific information on item restrictions, import regulations, and taxes, duties or other customs fees, please visit your country’s customs authority website.

Ingredient Restrictions:

The following substances are not allowed to be imported into Switzerland: 7-Keto DHEA (7-Keto Dehyfroepiandrosteron), DHEA (Dehydroepiandrosterone), Ecdysterone, Kava Kava (Piper methysticum), Melatonin (N-acetyl-5-methoxy tryptamine), Pregnenolone (P5), Progesterone, Yohimbe (Yohimbine), meat and milk products, quantities of powdered infant milk or infant food exceeding 2kg

Vitacost.com cannot be held responsible for any laws or regulations that result in Customs applying additional costs to your order, including taxes, duties or other customs fees, or any related product seizure or delivery delays. Any order containing restricted items that is seized, damaged or destroyed by customs due to import regulations may not be eligible for refund under our Customs Seizure policy. Vitacost.com also reserves the right to limit quantity or restrict items to any country for any reason without notice.

Switzerland Valued Added Tax (VAT):

As of January 1, 2025, an 8.1% Switzerland Value Added Tax (VAT) will be applied to low value imported goods, including the transportation of goods. Visit the Switzerland Federal Office for Customs and Border Security website for further inquiries regarding VAT collection.

If you have any questions related to the tax calculated on your Vitacost.com order, please email internationalreturn@vitacost.comand include your order number for assistance.

International Customer Service Hours

Monday-Friday: 8am - 5pm EST

Have a question? Email us: internationalreturn@vitacost.com

Please review our International Shipping policies and the Customs & Restrictions information above prior to ordering.